Shipping policy
Shipping & Pre-Order Policy
Thank you for shopping with us. Please read our shipping policy carefully before placing your order.
Pre-Order Items
All pre-order items require a production period of 3–4 weeks before they are ready to ship. Once production is complete, please allow an additional 7 business days for shipping and delivery.
Estimated Timeline:
- Production Time: 3–4 weeks
- Shipping Time: Up to 7 business days
- Total Estimated Delivery Time: Approximately 4–5 weeks
Please note that these timeframes are estimates and may vary due to production demand, shipping carrier delays, holidays, or other unforeseen circumstances.
Refund Policy
Refunds will only be issued if your order exceeds the stated processing and shipping timeframe listed above.
If your order has not been delivered after the maximum estimated timeframe of 4 weeks production + 7 business days shipping, you may contact our support team to request a refund review.
Contact Us
For any questions regarding your order status, please contact us with your order number and details, and we will be happy to assist you.
By placing an order, you acknowledge and agree to this shipping and refund policy.